Frequently Asked Questions

 

1. What services does Rockland Choice Clean offer?

We specialize in residential and light commercial cleaning, demo work, deconstruction, and cleanup services. If you have a specific need, feel free to contact us for a customized solution.

2. What areas do you serve?

We proudly serve Rockland County and surrounding regions. Contact us to confirm availability in your area.

3. How do I schedule a cleaning service?

You can schedule a cleaning by calling us at (203) 293-6401, emailing admin@rocklandchoiceclean.com, or filling out the booking form on our website at rocklandchoiceclean.com.

4. Do I need to provide cleaning supplies and equipment?

No, we provide all the necessary tools and materials for our cleaning services. However, if you prefer us to use your specific products, just let us know in advance.

5. Can I request a one-time cleaning service?

Absolutely! We offer both one-time and recurring cleaning services to meet your needs.

6. Are your cleaners insured and background-checked?

Yes, all subcontractors and cleaners we partner with are vetted to ensure professionalism and reliability.

7. Do I need to be home during the cleaning?

It's entirely up to you! You can stay home or provide us with access instructions if you won't be available during the service.

8. How much do your services cost?

Our pricing depends on the size and condition of the space, as well as the type of service required. Contact us for a free estimate tailored to your needs.

9. What payment methods do you accept?

We accept cash, major credit cards, and online payments for your convenience.

10. Is there a cancellation policy?

Yes, we require at least 24 hours' notice for cancellations or rescheduling to avoid a cancellation fee.

11. Do you work with subcontractors or hire directly?

We partner with experienced subcontractors who have their own tools, materials, and reliable transportation. If you're interested in partnering with us, please get in touch.

12. Do you offer commercial cleaning services?

Currently, we primarily focus on residential cleaning but are actively working to expand our services to include commercial clients.

Contact and Support

13. How can I contact Rockland Choice Clean?

You can reach us via phone at (203) 293-6401, email at admin@rocklandchoiceclean.com, or through our Facebook page.

14. What if I'm not satisfied with the service?

Your satisfaction is our priority. If you're not happy with the results, contact us within 24 hours, and we'll work to make it right.

15. Do you offer gift certificates?

Yes! Gift certificates are available and make the perfect gift for friends or family in need of a clean home.